Walgreens is included in the U.S. Retail Pharmacy Segment of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 9 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

Job Summary

Collaborates with the account teams and contracting to identify and isolate variances resulting from over/under payment practices and factoring these into actual-to-expected results. Assist in the development of timely, innovative, objective analysis which lead to fact-based solutions for strategic business issues. Provides customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Job Responsibilities:

Assists in the development and the utilization of innovative data visual presentation strategies to ensure data is conveyed in meaningful and interpretive formats for all audience levels.

Assists in the development and implementation of innovative analytical and/or statistical methodologies and supporting tools for evaluating Company processes, business problems, and/or ROI of products and services.

Collaborates with the account teams and contracting to identify and isolate variances resulting from over/under payment practices and factoring these into actual-to-expected results.

Assists in the development and maintenance of an automated process to identify data and process integrity issues. Provides leadership with detailed recommendation for issue resolution.

Identifies both up and down stream impact of identified issues and fully communicates with any impacted parties.

Assist in the development of timely, innovative, objective analysis which leads to fact-based solutions for strategic business issues.

Identifies, formulates, and drives problem definition and hypothesis formulation as it relates to the specific business environment. Synthesizes externally syndicated data with internal experience.

Prepares standard and ad hoc management reports and presentations for projects. Utilizes query based tools to create and run queries used for data mining and analytics to support other job responsibilities and ad hoc projects.

Performs specific tasks identified in the compliance monitoring program to include evaluation of definitions, price increase maintenance and network identification.

Provides customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Works cross functionally with peers in Sales, Finance, Law, Contract Development, and Contract Operations.

Basic Qualifications:

Bachelor's Degree OR High School Diploma/GED and at least 3 years of experience in Finance, Economics, Accounting, Math, Business, Actuarial Science, or Computer Science.

Experience collaborating with internal and external resources to assist in the development of strategies and project plans that meet department goals within budget and established timelines.

Experience establishing and maintaining key relationships with internal (peers, business partners and leadership) and external (business community, clients and vendors) within a matrix organization to ensure quality standards for service.

Experience developing ways of accomplishing goals with little or no supervision, depending upon oneself to resolve issues to ensure completed objectives and determining when escalation of issues is necessary.

Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).

Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).

Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).

Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications:
• Master’s Degree
• Bachelor’s Degree in Statistics, Engineering, Computer Science or Information Systems.
• Knowledge of advanced coding languages (e.g. SAS, SQL, Python, C++, etc.).
• Experience with system administration (e.g. PROS, Vendavo, Vistaar, Salesforce.com, SharePoint, Wikis, etc.).
• Experience with business intelligence tools in support of data analytics (e.g. Business Objects, Databricks, Snowflake, etc.).
• Experience working with pharmacy data at a retail pharmacy, Pharmaceutical Benefit Manager, benefit consultancy, or managed care company.
• Knowledge of pharmaceutical industry pricing.
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Experience with data extraction, data mining, data acquisition, data profiling, and data warehouse management.
• Experience in a data warehouse/business intelligence/decision support systems environment or IT experience.
• Knowledge of statistical concepts and data mining techniques.
• Experience coaching, mentoring, and training fellow team members.