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CareOregon
is hiring
Quality Improvement Analyst
About Our Company
CareOregon is a nonprofit, mission-driven health plan, focused on providing care to low-income Oregonians. The CareOregon family includes Columbia Pacific CCO, Jackson Care Connect, Housecall Providers and our work as part of Health Share of Oregon. We also support recruitment for the Oregon Health and Education Collaborative.
We're seeking talented individuals who want to make a difference.
Job Description & Responsibilities
Essential Responsibilities:
Data Analysis:
Perform ongoing synthesis and analysis of health care quality metric performance and other key performance indicators.
Conduct intermediate to advanced analysis of key health-related metrics and program data to identify trends, forecast performance, and calculate performance targets.
Develop dashboards and visual assessments of health care quality metric performance and key performance indicators using claims, administrative, and/or program data.
Use analytic technical skills to assess the effect of key program and policy decisions to meet strategic quality improvement goals.
Provide data and analysis to leaders to inform strategic recommendations on health care quality.
Present data in an effective and understandable way and assist others in understanding how data can inform improvement.
Provide guidance or expertise to other analysts within I&E.
Projects and Collaboration:
Provide data and serve as metric experts on projects.
Effectively communicate complex analyses and data to non-technical audiences, including presenting at internal and external workgroups and committees.
Participate in scoping and timeline development of data analytic work.
Collaborate with internal and external stakeholders as it relates to health care data and clinical quality metrics.
Represent the I&E team in cross-departmental/cross-regional workgroups.
Analytic Assistance and Regulatory Compliance:
Serve as subject matter expert (SME) on technical specifications of clinical quality measures; may serve as a resource on key data sets.
Provide technical and analytic support on the development and distribution of data to internal and external stakeholders.
Identify professional development opportunities around quality improvement, data, data analysis, and data translation.
Develop, assess, and implement new metric monitoring and reporting systems.
Create process documentation for data and metric analytics.
Provide analytic components of regulatory deliverables and ensure timely submission.
Serve as quality improvement analytics contact to OHA or CMS for regulatory meetings/deliverables.
Organizational Responsibilities:
Perform work in alignment with the organization’s mission, vision and values.
Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
Strive to meet annual business goals in support of the organization’s strategic goals.
Adhere to the organization’s policies, procedures and other relevant compliance needs.
Perform other duties as needed.
Requirements
Experience and/or Education
Required
Minimum 4 years’ experience with data analytics and data visualization (coding and dashboard creation) with a strong focus on quality improvement or regulatory reporting, including minimum 2 years’ experience in a health-related field
OR
Bachelor’s degree in science, technology, engineering, math, public administration, or health-related field with minimum 3 years’ experience in data analytics and data visualization (coding and dashboard creation) with a strong focus on quality improvement or regulatory reporting, including minimum 1 year experience in a health-related field
OR
Master’s degree in science, technology, engineering, math, public administration, or health-related field with minimum 2 years’ experience in data analytics and data visualization (coding and dashboard creation) with a strong focus on quality improvement or regulatory reporting, including minimum 1 year experience in a health-related field
Preferred:
Experience with SQL, Tableau, Snowflake, and/or Databricks
Knowledge, Skills and Abilities Required
Knowledge:
Strong understanding of data quality, data analytics, and data visualization principles
Knowledge of healthcare quality metrics (e.g. CCO incentive measures, Medicare Stars measures, HEDIS or other measure sets)
Knowledge of population health, quality of care concepts and methodologies, as well as concepts of community health and social determinants of health
Knowledge of health equity, inclusion and diversity frameworks and how to apply them to data analytics
Skills and Abilities:
Strong understanding of dashboard building for data storytelling and visualization
Strong understanding and experience working with large relational databases and platforms
Advanced proficiency with Microsoft Suite including Outlook, Word, Teams, SharePoint, Excel, and PowerPoint
Critical thinker with ability to gather and analyze data, assess effectiveness of healthcare systems and work with system partners to develop, implement and evaluate quality improvement strategies
Strong interpersonal skills in support of inter/intra departmental collaboration and a shared learning environment.
Excellent communications skills to include verbal, written, presentations, and meeting facilitation, specifically including the ability to present statistical and technical data in a clear and understandable manner utilizing appropriate visualizations
Ability to interface with and assist external stakeholders (providers, OHA staff, etc.)
Strong ability to organize, prioritize, and effectively plan tasks across multiple projects simultaneously
Able to work in a fast-paced environment
Possess a high degree of initiative and motivation along with the ability to effectively collaborate and plan with coworkers and others
Must be able to function under potentially tight timelines
Ability to accept direction and feedback with a growth mindset
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to hear and speak clearly for at least 3-6 hours/day
What we offer
We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.
