Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally. Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
As the Senior Analyst, Operational Performance on the Customer Success team, you will report to the Analytics Manager, Customer Success, and focus on the metrics and reporting tools used by operational teams at Remitly. You'll partner with operational leaders and program managers to drive alignment between operational measures and company strategy, define new metrics, create quantitative insights, prioritize investments, and improve the customer experience. Your work will span our global operations footprint, influencing the work of thousands of associates across multiple time zones.