Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.

Role Summary

The Business Analyst (BA) ensures we are solving the right business problem. They provide deep understanding of stakeholder needs, business processes, and desired outcomes. They work closely with business users, SMEs, product owners, developers, data engineers, and QA teams.

Understand business needs and objectives

Ensure data initiatives align to business objectives

Elicit and analyze business requirements and use cases

Create user stories and process flows

Create shared understanding across stakeholders

Identify process improvement opportunities

Support testing, validation, and user acceptance activities

Act as the "voice of the business" throughout the delivery lifecycle .

Key Responsibilities

Lead requirements elicitation with stakeholders

Analyze business processes and identify improvement opportunities

Create and maintain:

Business rules and requirements documentation

Business use cases

Process models

Collaborate with technical teams to ensure requirements are feasible

Manage stakeholder communications and expectations

Required Skills:

Strong requirements elicitation and analysis skills

Excellent facilitation, communication, and stakeholder management skills

Experience translating business processes into Agile requirements

Problem-solving and critical-thinking skills

Familiarity with how to influence without authority

Strong track record of consensus building and delivering value to the business

Business acumen

Experience working on data, reporting, BI, or data warehouse initiatives

Experience in Jira and Confluence

Preferred Skills:

Agile/Scrum experience

Business process mapping

Data visualization tools

ETL and data warehousing concepts

Qualifications:

BA or BS degree in Business, Communications, Computer Science, Information Systems, or relevant experience

Experience as a Business Analyst, Data Analyst, or related role

Knowledge of databases and reporting solutions

Ability to manage multiple priorities and deadlines effectively

Relevant IIBA, PMI, or Scrum Alliance certification preferred