We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.

Primary Responsibilities:

Partner with business stakeholders and SMEs to elicit, analyze, and document clear business and data requirements across multiple Scrum teams

Translate business needs into detailed functional requirements, user stories, acceptance criteria, and data mappings

Serve as the primary liaison between business partners and technical teams to ensure shared understanding and alignment

Own end-to-end requirements management for new extracts and enhancements to existing extract capabilities

Perform detailed data analysis, source-to-target mapping, and validation of complex data structures and transformations

Support Agile ceremonies (backlog refinement, sprint planning, reviews) and actively collaborate with Product Owners

Identify gaps, dependencies, and risks in requirements and data flows; proactively raise and track remediation

Validate implemented solutions through functional testing, data reconciliation, and business sign-off

Maintain high-quality documentation, including requirements, mappings, data definitions, and process flows

Support production issues and enhancements by analyzing root causes and recommending solutions

Required Qualifications:

Bachelor's degree

3+ years of experience as a Business Systems Analyst or similar role in Agile/Scrum environments

3+ years of experience in gathering, documenting, and managing business and functional requirements across multiple teams

3+ years of experience with data analysis, data extracts, reporting using SQL, including source‑to‑target mapping, data validation, and understanding complex data models

3+ years of experience in translating business needs into user stories, acceptance criteria, and functional specifications

Preferred Qualifications:

Experience supporting enterprise-scale data platforms or extract/ETL tooling

Experience working with Product Owners and participating in backlog refinement and sprint planning

Experience with data governance concepts, data quality, and reconciliation

Prior experience supporting production systems and driving root cause analysis

Familiarity with healthcare, claims, or financial data (or other highly regulated data domains)

Strong collaboration and communication skills, with experience working directly with business SMEs and technical teams

Comfortable working across multiple concurrent initiatives and managing competing priorities