At Recreational Equipment, Inc. (REI), we exist to inspire and enable life outside for everyone.

We believe that it’s in the wild, untamed and natural places that we find our best selves, so our purpose is to awaken a lifelong love of the outdoors, for all.

Since 1938, we have been your local outdoor co-op, working to help you experience the transformational power of nature. We bring you top-quality gear and apparel, expert advice, rental equipment, inspiring stories of life outside and outdoor experiences to enjoy alone or share with your friends and family. And because we have no shareholders, with every purchase you make with REI, you are choosing to steward the outdoors, support sustainable business and help the fight for life outside.

So whether you’re new to the outdoors or a seasoned pro, we hope you’ll join us.

Responsibilities and Qualifications

Design, manage, and analyze qualitative and quantitative research from planning through final presentation.

Turn findings into clear insights and recommendations that support co-op business goals and customer needs.

Manage research tools and processes, including survey platforms, statistical tools, data collection, and quality checks.

Partner with teams across REI and co-op brands to define research needs, coordinate projects, and apply insights to decisions.

Build and manage vendor relationships, including project scope, fieldwork, analysis, and delivery.

Share research methods and findings in ways that help teams understand and advocate for co-op customers

Qualifications

At least 3 years of experience with primary research methods, including qualitative and quantitative research, sampling, survey design, data quality, analysis, and basic statistics. Vendor side research preferred.

Experience managing research projects through design, survey programming, data collection, analysis, and presentation.
Experience working with research vendors and survey platforms such as Qualtrics or similar tools.

Strong written, verbal, and presentation skills, with the ability to explain findings and tailor messages for different audiences.
Working knowledge of statistical methods and Microsoft Excel, Word, Outlook, and PowerPoint. Experience with SPSS, Tableau, or similar tools is preferred.

You bring a curious and practical approach to solving problems. You can organize priorities, meet deadlines, keep partners informed, and work both on your own and with teams across the co-op. You use sound judgment, welcome different points of view, and keep customer needs at the center of your work.