We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world.

With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport.

Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.

Position Description & Qualifications

If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you! Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships. Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability.

The Data Analyst will play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a Data Analyst who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and analytics.

The ideal candidate will possess an understanding of shipboard maintenance, enabling them to contextualize data analysis within the unique challenges and requirements of the naval environment.

In this role, you will:

Perform initial analysis and preparation work for the Availability Duration Scorecard (ADS) Quarterly Review.

Assist the team effort of calculating projected categorical Navy Surface ship maintenance and modernization availability durations that are based on the ADS Model and presented quarterly across for review.

Organize material, perform data analytics, and completes writing assignments according to set standards regarding clarity, conciseness, style, and terminology.

Create and/or update databases and spreadsheet-analysis data in electronic formats to include, but not limited to, availability planning, availability duration estimation, shipyard capacity, execution status, and financial and budget status

Gather and analyze technical information from various sources and create EXCEL/ SQL queries to retrieve specific information and parameters from database(s)

Apply data mining techniques to large data sets to identify patterns, relationships and behaviors

Analyze, interpret and draw conclusions from data, and identify problems, solutions and opportunities using the analysis

Create and deliver graphical representations to best display information and convey concepts, to include but not limited to compelling interactive briefings, reports, and dashboards via Microsoft Teams (FlankSpeed) or an NMCI approved, compatible platform

Interpret and analyze data, behaviors and processes, trends and situations and recommended solutions

Understand and articulate root causes. Ensure analytics are usable, actionable, and valuable for today and predictive of the future

Lead working groups, analytical teams, forums, and Surface Ship readiness exercises, developing and maintaining storyline and graphics.

Provide programmatic management and planning support services.

To be successful in the role, you will have:

An active DoD Secret security clearance

U.S Citizenship required

A Bachelor’s Degree and minimum 5 years of relevant experience is required

Proficiency in leveraging data to support decision-making processes and drive operational improvements

Background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting

Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders

Strong attention to detail, adherence to standards, and continuous improvement mindset

Familiarity with data sources and systems commonly used in the naval environment

Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.)

The ability to travel up to 10%

Additional desired experience and skills:

NAVSEA or Navy experience:

Experience with Depot-level Overhaul, Maintenance and Modernization activities

Algorithm writing experience with Python and similar AI / ML languages desired

Familiarity with Navy maintenance and readiness data systems (e.g., OARS, VSB, CASREP, or equivalent)

DoD experience required or Naval surface ship experience preferably

Education or certification in data analytics, computer science, or a related field is preferred