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Gainwell Technologies
is hiring
Data Analyst, Business Processes
About Our Company
The people who build careers at Gainwell Technologies share one thing: they want their work to matter. Here, it does.
We're the essential ingredient that makes Medicaid work.
For more than 50 years, we've combined our sweeping scale and technology to turn complex policies into thriving programs. We act as the crucial connection bringing the U.S. healthcare ecosystem together, and we partner with state agencies to modernize public health.
Our solutions translate complex member data into meaningful action. We streamline administration, connect vital systems, and drive efficiency. This gives providers more time to focus on delivering quality care to the people who need it most.
When we bring Medicaid touchpoints to life, members thrive. From fighting fraud and recovering improper payments to speeding up verifications, every solution we deploy expands what's possible for the future of healthcare.
Less burden, more mission. Gainwell.
Job Description & Responsibilities
Summary
As a member of the Business Process & Data Analyst team, you will help improve operational performance by analyzing workflows, optimizing business processes, supporting automation efforts, and implementing sustainable solutions that enhance service delivery and business outcomes. You will work closely with cross-functional teams to identify opportunities for improvement, document business requirements, analyze data, and support implementation of process enhancements.
Your role in our mission:
Analyze, document, and evaluate existing business processes to identify inefficiencies, risks, and opportunities for improvement.
Develop current-state and future-state process flows, workflows, and business process documentation.
Collaborate with business stakeholders, operations teams, and technical resources to gather requirements and define process improvement initiatives.
Analyze operational, financial, and performance data to identify trends, root causes, and improvement opportunities.
Design, develop, and maintain metrics, dashboards, and reporting solutions that support process performance monitoring and decision making.
Support automation and optimization initiatives utilizing SQL, Microsoft Access, VBA, Python, and other technology solutions.
Query and analyze large datasets within relational databases and Cloudera environments to support business analysis and operational improvements.
Assist in translating business objectives into functional requirements and solution designs.
Facilitate process improvement workshops and working sessions with stakeholders.
Measure performance against established process goals and recommend corrective actions to address performance gaps.
Develop and maintain standard operating procedures (SOPs), business requirements documentation, and process documentation.
Assist management in evaluating costs, benefits, risks, and implementation strategies associated with proposed process improvements.
Participate in implementation, testing, validation, and post-deployment monitoring of process improvement initiatives.
Support continuous improvement efforts utilizing Lean, Six Sigma, Agile, or similar methodologies.
Requirements
What we're looking for:
Bachelor's degree or equivalent combination of education and experience.
Bachelor's degree in Business Administration, Information Systems, Data Analytics, Healthcare Administration, Management, or a related field preferred.
Three or more years of experience in business analysis, process improvement, operational excellence, business process reengineering, or organizational change.
Experience gathering, documenting, and managing business requirements.
Experience working with business process modeling, process design, requirements management, and project coordination.
Experience analyzing data and translating findings into actionable business recommendations.
Experience utilizing SQL for data extraction, analysis, and troubleshooting.
Experience with Microsoft Access, including database design, queries, forms, reports, and data management.
Experience developing automation solutions using VBA and/or Python.
Experience working with enterprise data platforms such as Cloudera, Hadoop, or similar cloud-based data environments.
Experience working with process improvement methodologies and reengineering tools, techniques, and frameworks.
Healthcare, Medicaid, managed care, claims processing, eligibility, or government program experience preferred.
Other Qualifications:
Analytical and problem solving skills
Communication skills
Interpersonal skills to communicate with clients
Ability to work independently and as part of a team
Continuous improvement mindset with a focus on innovation and operational excellence.
Knowledge of Lean, Six Sigma, Agile, or related process improvement methodologies preferred.
What we offer
The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
