Riverside Community Care
is hiring
Data Analyst
About Our Company
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to:
Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals. Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help. We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
Job Description & Responsibilities
We are seeking a Healthcare Data Analyst for our Community Behavioral Health Centers!
In this vital role, The Healthcare Data Analyst (HDA) reports to the Assistant Vice President of Behavioral Health Services (AVP of BHS) and works within the Community Behavioral Health Centers (CBHCs) located in Milford and Norwood. The position is predominantly remote. The HDA is responsible for building, maintaining, and reporting data related to quality of care, risk management and outcome measures for the CBHCs. They will partner closely with the Senior Data Analyst/Business Project Manager to present data to both internal and external stakeholders. The HDA possesses intellectual curiosity, the ability to manage multiple data projects and keen problem-solving ability.
Responsibilities Include
- Work on a cross-functional team to produce data that assists in key decision making, quality improvement, enhanced patient outcomes and quality of care.
- Develop mechanisms for collecting & analyzing available data, interpret results, and make recommendations for implementation strategies
- Support data projects. Utilize organizational systems and databases to update, validate and analyze data. Maintain integrity and quality of data by understanding workflows, services, and databases.
- Responsible for routine and ad hoc dissemination of key information with the ability to deliver high-level summaries to the leadership team.
- Prepare and design documentation of analytic methods, metric development, and report production processes.
Location: Primarily Remote
- Candidates from Massachusetts, Rhode Island, Connecticut, and New Hampshire will be considered.
Requirements
Required Skills
- Experience in data management and advanced analytic tools and techniques, including advanced Excel skills required.
- Experience in report writing, analytics, visualizations, and dashboard creation required.
- Ability to demonstrate analytical, financial, qualitative, and quantitative skills required.
- Strong written and verbal communication skills, project management, computer, and database skills required.
- Knowledge of electronic medical records and claims-based health care data preferred
- Usage of business intelligence tools for data visualization and report automation preferred
- Understanding of data management and manipulation and interpretation of large databases in a healthcare environment preferred
Required Experience
- Bachelor's degree in data science, business, mathematics, allied health or related strongly preferred; High School Diploma or equivalent required.
- One to three years’ related work experience required.
What we offer
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits Include
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
