Reality check: Most people don’t grow up dreaming about a job in insurance. We certainly didn’t, but then we got here and realized Progressive is different—in a good way. We strive to create a fun and flexible work environment for everyone where employees are encouraged to risk, learn, and grow. With our progressive culture, work-life balance, and one of the largest contemporary art collections in the country, there’s a reason we’ve been named one of the best places to work.

For more than 80 years, Progressive has offered a wide range of insurance choices to customers, including Auto, Home, Renters, Commercial Auto, Small Business, Motorcycle, Boat policies, and more. Progressive is the third largest auto insurer in the country—a combined effort of every single Progressive person. We’re a diverse group of more than 50,000 talented employees—from all walks of life, all fields of business, and all 50 states. With hundreds of career paths including Claims, Customer Care, Sales, Marketing, Legal, IT, Data Analysis and with Level20, our new business incubator, there may be an opportunity for you. Everyone here plays a role in our success as we continue to find new and better ways to move the insurance industry forward and be there for our customers during every stage of their lives.

As a data analyst on the Commercial Lines Long Term Staffing team, you'll be the liaison between the long-term staffing group and scheduling team. Your analysis will help determine the appropriate staffing levels for the commercial lines call center by evaluating forecast estimates at the interval level. You'll provide custom solutions to schedulers leveraging statistics where appropriate to ensure cost effective usage of our workforce. This work includes ad hoc requests related to work force management, recovery events, and run the business reporting.

Remote work allowed.

Must-have Qualifications

• Bachelor's degree or higher in a quantitative field of study and a minimum of one year analytical work experience
• Instead of a quantitative degree, a bachelor's degree or higher and a minimum of three years of analytical work experience
• Instead of a degree, a minimum of four years of analytical work experience

Preferred Skills

• Prior experience working in Workforce Management preferred but not required.
• SQL, Statistics or Data Modeling experience
• Ability to learn quickly and work in an adaptive, team-oriented environment
• Intermediate computer skills including MS Office with demonstrated skills in Excel – including the ability to create, manipulate and formulate spreadsheets – including v-look-up, tables, charts and graphing