EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.

We are looking for a Growth & Markets Analyst to focus on our EverPro products, reporting to the Director of Pricing and Monetization. This is a high-impact individual contributor role driving strategic analysis and data-driven insights to support EverPro’s critical priorities and growth opportunities (including but not limited to pricing, packaging, and monetization decisions).

This role is a true strategic partner to business leadership, delivering insights and recommendations that support real-world actions and decisions. You’ll be expected to go beyond the analysis — understanding the operational realities of executing recommendations and thinking critically through trade-offs.

Responsibilities:

Frame ambiguous business problems with structured analytical approaches, defining clear paths forward even when the question isn’t fully formed.

Own analyses end-to-end with limited guidance — from data aggregation and cleaning through to insight, recommendation, and communication.

Aggregate and analyze customer and product data to surface trends, patterns, and opportunities that inform strategic decisions.
Drive pricing and packaging analyses that support EverPro’s strategic growth priorities.

Evaluate the operational requirements to execute strategic decisions — including researching relevant systems, scoping with cross-functional stakeholders, and critically assessing trade-offs across different approaches.

Translate findings into clear, concise presentations and recommendations that make complex analyses easy to understand and act on.

Collaborate cross-functionally with BI, data analytics, finance, and product teams to gather input, validate assumptions, and drive alignment.

Skills and Experience needed for success in this role:

Minimum of 2–4 years of experience in one or more of the following: strategy, growth, consulting, product marketing, financial analysis, business and/or revenue operations.

SaaS or software industry experience strongly preferred

Strong understanding of core SaaS metrics (ARR, churn, expansion metrics)

Advanced Excel proficiency required – ability to thoughtfully parse data, not simply take it at face value

Basic AI literacy — you know how to write a good prompt and incorporate AI tools into your day-to-day work

Bachelor’s degree or equivalent practical experience

Direct experience with software/subscription pricing and packaging models

Hands-on exposure to SaaS billing systems, CRMs, or BI tools — and knowing what to do with the data that comes out of them

You’ve built an AI workflow or agent to work more efficiently
Intellectually curious: you’re genuinely interested in understanding root cause and solving the right problems, not just completing the task in front of you.

Critical thinker: you thoughtfully question data to pressure-test conclusions, slowing down to get it right rather than moving fast on a flawed premise.

Proactive and self-motivated: you don’t wait to be told what to do next; you identify the next question and go answer it.

Comfortable with ambiguity: you can make progress and bring structure to a problem even when the path isn’t fully defined.

High attention to detail: you catch the things others miss and take pride in work that is accurate and well-reasoned.

Strong communicator: you can distill complex analyses into a clear “so what” and make your recommendations easy to act on.

Collaborative: you’re not afraid to ask for help, and you’ll go find the right person even if you don’t know who that is yet.