Enigma provides foundational data on U.S. businesses, built on unparalleled entity resolution. Enigma’s data powers sales & marketing campaigns, KYB & onboarding, underwriting, and sanctions screening.

Founded in 2011, Enigma has raised $130M of capital from major venture capital firms such as NEA, Comcast Ventures, and Third Point, as well as global financial companies such as Truist, Two Sigma, and Capital One.

We are looking to hire a Data Operations Associate who is excited and driven to play a key role in supporting our GTM and Product activities. As we pursue our mission of providing customers with unique insights on small businesses, your work will own customer-related data operations and customer onboarding projects, establish and improve data processes, and ensure high-quality data services for our customers.

The Role:

As a Data Operations Associate, you will be on the front lines helping us meet our company’s mission of being the most reliable and accessible source of data and intelligence on small businesses. You will work closely with Enigma’s Customer Success and Product teams and use your scrappy process management and data analysis skills to showcase the power of our SMB data to our customers and prospects.

We stand by the power of our data and you will create impact by driving efficient processes and delivering high-quality products to our customers. The ideal candidate is motivated by seeking out the business value of data and gaining experience in go-to-market efforts, looking deeply into the specifics of data products and distilling problems down to their simplest solvable core.

What You'll Do:

Fuel GTM activities at a fast paced startup environment from an operations perspective

Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end

Own and lead data analysis projects, and generate the insights that help drive customer conversations forward

Prepare regular reports to communicate data quality metrics and improvements to stakeholders

Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues

Generate and maintain detailed documentation of data operations processes and data dictionaries

Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments

Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure

Make an impact on Enigma’s growth from day one

Our Ideal Candidate:

Is a self starter with the ability to manage multiple tasks and prioritize effectively

Has strong analytical and quantitative skills and the ability to extract, manipulate and analyze data with a keen eye for detail

Has proficiency in one or two data wrangling tools for tabular data, incl. SQL

Brings strong business intuition to make sense of complex business data

Has project management experience owning complex, custom deliverables and onboarding workflows end-to-end

Has passion for data-driven decision-making and an eagerness to learn and adapt to new technologies and tools

Has excellent written and verbal communication skills with the ability to work collaboratively in a team environment and communicate effectively with both technical and non-technical stakeholders.

Is curious, coachable, reliable and driven for growth

Bonus Points If You:

An undergraduate degree in engineering, statistics or a data-related field

Prior experience in data analytics, data operations or business analytics positions

Prior experience with data products and/or strong understanding of machine learning concepts

Familiarity with the world of enterprise software, data-as-a-service, or business intelligence tools

0-2 years experience working with data