With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.

Job Description

Join a team where your analyses directly influence partnership strategy and cardholder experiences. You will turn complex portfolio signals into clear insights that help improve engagement, optimize rewards, and strengthen long-term customer relationships.

As a Quantitative Analytics Associate at JPMorganChase within the Co-brand Credit Card Analytics team, you will develop and execute analytical plans to understand and improve portfolio performance across the customer lifecycle—from acquisition and activation to retention and attrition. You will partner closely with product, marketing, finance, operations, and data teams to align insights to business priorities. Your work will be highly visible and used to inform partnership strategy, value proposition decisions, and customer experience enhancements.

Job responsibilities

Execute analytics to assess and improve portfolio performance across acquisition economics, spend, engagement, retention, and attrition

Develop measurement approaches to identify key drivers of performance and quantify opportunity size

Translate analytical findings into actionable recommendations for partnership strategy, rewards optimization, and customer experience enhancements

Build and maintain recurring partner reporting and performance narratives for senior stakeholders

Present insights and recommendations to senior management and partner executives in clear, decision-ready formats

Partner with cross-functional teams to align analyses to business priorities and drive outcomes

Maintain a rigorous controls environment by ensuring data accuracy, documentation, and adherence to data governance standards

Automate and scale analytics using modern tools to improve efficiency, repeatability, and reliability

Required qualifications, capabilities and skills

Bachelor’s degree in a quantitative field and 2+ years of applied data analytics experience, or an advanced degree and two years of applied experience

Advanced proficiency in SQL and experience working with large, complex datasets

Experience using statistical and analytics tools (Python, R, or SAS) to conduct analysis and communicate insights

Strong analytical, quantitative, and problem-solving skills with the ability to structure ambiguous business questions into testable analyses

Demonstrated ability to communicate complex information clearly to technical and non-technical audiences

Strong stakeholder management skills, including experience influencing decisions through data-driven recommendations

Proven collaboration skills and ability to work effectively across teams and levels of seniority

High attention to detail and a controls mindset, with experience ensuring accuracy and compliance in analytics outputs

Preferred qualifications, capabilities and skills:

Experience in credit card analytics, consumer lending, or payments

Experience supporting co-brand partnerships, loyalty, or rewards analytics

Experience with visualization and big data tools (for example, Tableau, Spark, or Hadoop)