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NRC Health
is hiring
Research Analyst
About Our Company
For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge in healthcare experience management, humanizing healthcare, and supporting organizations in their understanding of each unique individual. We empower healthcare systems with Human Understanding® by encompassing patient experience surveys, CAHPS, AI-powered analytics, reputation management, and employee engagement. NRC Health’s commitment is to help leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems. NRC Health is ranked #1 in Healthcare Experience Management in the 2025 Best in KLAS report. Based in Lincoln, NE.
Job Description & Responsibilities
Who we want:
Are you a dedicated self-starter, capable of managing multiple deadline-driven projects?
Do you enjoy coordinating efforts with both internal and external contacts?
Are you a highly self-motivated individual who loves investigating and resolving data discrepancies?
Do you get excited by the idea of producing established reports and creating custom reports for customers under tight deadlines?
Are you a team player that operates effectively with peers and contributes to the ongoing strategic initiatives of the organization?
What you will do:
As a Research Analyst, you will be responsible for managing multiple projects, developing reporting deliverables and conducting data analysis using SQL, Excel, statistical analysis software, and other proprietary tools. You will produce established and recurring custom reports for customers, as well as investigate and resolves data discrepancies as they arise. You will analyze data and determine conclusions based on your findings. You will ensure exceptional customer experience with internal and external customers by assisting with education on guidelines, background and best practices. Additionally, you have the ability to communicate complex statistical knowledge and processes to stakeholders and assist customers in applying basic performance improvement techniques.
Requirements
What you need:
Bachelor’s Degree required. Preference in social sciences, applied statistics or other research-oriented field
Technical background with an analytical mindset
Proficient in Microsoft Excel
Exceptional written and verbal communication skills
Would be nice:
SQL experience is preferred
Tableau experience is preferred
What we offer
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $60,000 - $84,000 annually, exclusive of fringe benefits or potential bonuses. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package.
