CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues.

Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by simplifying health care one person, one family and one community at a time. Follow @CVSHealth on social media.

Position Summary

CVS Health is on a mission to make healthcare more convenient, accessible and affordable for all Americans. We are looking for passionate, driven people who want to join a high-energy, growing team to help us tell our colleagues how we are making a difference in people's lives. We’re seeking a strategic, data-driven professional to help us measure, understand, and improve how we communicate with key audiences.

As Sr. Analyst, Reputation Digital Channel Analytics & Insights, you will support the CVS Health Communications organization with a focus on reputation intelligence and communications measurement and reporting by bringing together data from media, digital channels, and reputation research to deliver insights on performance, engagement, and ongoing optimization. Your work will help stakeholders better understand the effectiveness of communications campaigns, identify opportunities for improvement, and make more informed decisions.

This is an ideal role for someone who enjoys turning data into meaningful insights, solving analytical challenges, and working collaboratively in a fast-paced environment. This role reports to the Communications and Reputation Intelligence Lead and sits within the CVS Health Communications Strategy and Operations team, which drives enterprise strategic planning, operational excellence and colleague engagement for the CVS Health communications organization.

Required Qualifications

· 3+ years of experience in analytics, insights, or data strategy, communications measurement, marketing analytics, media analytics, or a related field.

· Experience analyzing and interpreting data to develop clear, actionable insights.

· Experience creating dashboards, reports, and data visualizations.

· Familiarity with communications, marketing, digital, or media performance metrics.

· Strong analytical, problem-solving, and organizational skills.

· Ability to collaborate effectively across teams and manage multiple priorities in a fast-paced environment.

· Experience with reporting and visualization tools (e.g., Excel, Tableau, Power BI, or similar platforms).

Preferred Qualifications

Experience with communications, reputation, public relations, or marketing measurement programs.

· Familiarity with social listening, media measurement, reputation tracking, or audience research tools.

· Experience conducting stakeholder research, including surveys, sentiment analysis, or qualitative research.

· Familiarity with communications analytics platforms such as Sprinklr, Cision, Adobe Analytics, Dynamic Signal, or similar tools.

· Exposure to AI-enabled analytics or emerging measurement approaches.