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Senior Data Analyst, CRM at Pizza Hut

Senior Data Analyst, CRM

@

Pizza Hut

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Posted on: 
December 21, 2023
Status:
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Summary of the Senior Data Analyst, CRM job at Pizza Hut

Pizza Hut is hiring a Senior Data Analyst, CRM with 3 - 5 years of experience. Based in United States - Plano, TX and with Hybrid ways of working. The expected salary range for this role is $108,700 - $136,300
About Pizza Hut

Pizza Hut™ is committed to breakthrough innovation and the success of our employees. From our world class operations to our passionate customer mania philosophy and an incredible franchise system, this is one great place to work! So come see what it's like to be with a global leader in the restaurant industry. You'll find a fun, fast paced and supportive culture, where all of our success comes from our belief in people, and investing in you is our top priority.

Senior Data Analyst, CRM job description

As a CRM / Customer Engagement and Retention (CER) Data Analyst, you’ll closely support the CER team in making data-driven decisions about marketing campaign execution. This position will own critical analyses and integration projects from beginning to end, including opportunity identification, problem scoping, analysis framing / execution, and synthesizing results to project stakeholders as well as internal leadership.

  • Analyze CRM & Loyalty campaigns to provide actionable recommendations to the CER team
  • Identify areas of opportunity based on Loyalty/CRM analytics, customer segmentations, deployment tactics and audience targeting
  • Assist in creating test and learn plans to facilitate tactical optimization and strategic changes to our programs to increase customer annual value (CAV)
  • Partner closely with data science and loyalty vendor partners to monitor critical KPI’s
Senior Data Analyst, CRM job requirements

EDUCATION

Bachelor’s degree in computer science, marketing, databases, or a related field with 4+ years of experience working in analytics positions in performance-driven marketing, e-commerce, or consulting organizations.

Minimum Requirements And Experience

  • Master Level of Experience using SQL; able to easily query complex data and construct data models as needed and experience working with relational databases (Snowflake), query authoring (SQL) as well as working familiarity with a variety of databases
  • Comfortable with multi-faceted analytics projects, integrating data from multiple sources, and synthesizing & presenting actionable insights from a variety of data-points
  • Working knowledge of a CDP (Treasure Data, Twilio, Bloomreach, Convertlab, Salesforce Data Cloud, etc.)
  • Working knowledge of at least one commonly applied BI tool (Tableau, Power BI, Domo, etc.) Digital Marketing -tools (e.g. Braze, Punchh, etc.) and Project Management tools (e.g. Atlassian, Jira, etc.)
  • Experience with data management and manipulation tools (Python, Scala, or R) and a desire to learn more
  • Excellent communication skills with a record of successfully advocating to turn insights into action, as well as the ability to synthesize quantitative results to determine implications and make actionable strategic recommendations
What we offer at Pizza Hut

Salary Range: $108,700 to $136,300 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year.

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Pizza Hut

Pizza Hut

is hiring

Senior Data Analyst, CRM

Website:
Posted on: 
February 22, 2024

About Our Company

Pizza Hut™ is committed to breakthrough innovation and the success of our employees. From our world class operations to our passionate customer mania philosophy and an incredible franchise system, this is one great place to work! So come see what it's like to be with a global leader in the restaurant industry. You'll find a fun, fast paced and supportive culture, where all of our success comes from our belief in people, and investing in you is our top priority.

Job Description & Responsibilities

As a CRM / Customer Engagement and Retention (CER) Data Analyst, you’ll closely support the CER team in making data-driven decisions about marketing campaign execution. This position will own critical analyses and integration projects from beginning to end, including opportunity identification, problem scoping, analysis framing / execution, and synthesizing results to project stakeholders as well as internal leadership.

  • Analyze CRM & Loyalty campaigns to provide actionable recommendations to the CER team
  • Identify areas of opportunity based on Loyalty/CRM analytics, customer segmentations, deployment tactics and audience targeting
  • Assist in creating test and learn plans to facilitate tactical optimization and strategic changes to our programs to increase customer annual value (CAV)
  • Partner closely with data science and loyalty vendor partners to monitor critical KPI’s

Requirements

EDUCATION

Bachelor’s degree in computer science, marketing, databases, or a related field with 4+ years of experience working in analytics positions in performance-driven marketing, e-commerce, or consulting organizations.

Minimum Requirements And Experience

  • Master Level of Experience using SQL; able to easily query complex data and construct data models as needed and experience working with relational databases (Snowflake), query authoring (SQL) as well as working familiarity with a variety of databases
  • Comfortable with multi-faceted analytics projects, integrating data from multiple sources, and synthesizing & presenting actionable insights from a variety of data-points
  • Working knowledge of a CDP (Treasure Data, Twilio, Bloomreach, Convertlab, Salesforce Data Cloud, etc.)
  • Working knowledge of at least one commonly applied BI tool (Tableau, Power BI, Domo, etc.) Digital Marketing -tools (e.g. Braze, Punchh, etc.) and Project Management tools (e.g. Atlassian, Jira, etc.)
  • Experience with data management and manipulation tools (Python, Scala, or R) and a desire to learn more
  • Excellent communication skills with a record of successfully advocating to turn insights into action, as well as the ability to synthesize quantitative results to determine implications and make actionable strategic recommendations

What we offer

Salary Range: $108,700 to $136,300 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year.

Apply now

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