BlackLine
is hiring
Senior Data Analyst, Marketing
About Our Company
Companies come to BlackLine (Nasdaq: BL) because their traditional manual accounting processes are not sustainable. BlackLine’s cloud-based financial operations management platform and market-leading customer service help companies move to modern accounting by unifying their data and processes, automating repetitive work, and driving accountability through visibility. BlackLine provides solutions to manage and automate financial close, accounts receivable and intercompany accounting processes, helping large enterprises and midsize companies across all industries do accounting work better, faster and with more control.
Thousands of customers trust BlackLine to help them close faster with complete and accurate results. The company is the pioneer of the cloud financial close market and recognized as the leader by customers at leading end-user review sites including Gartner Peer Insights, G2 and TrustRadius. BlackLine is a global company with operations in major business centers around the world including Los Angeles, New York, the San Francisco Bay area, London, Paris, Frankfurt, Tokyo, Singapore and Sydney.
Job Description & Responsibilities
We have an exciting opportunity for you to join the only cloud-based unified technology solution built specifically for accounting and finance teams. Our rapidly growing organization now has over 3,800 customers that trust us. That's why we are expanding our Client Marketing team and looking for a Marketing Manager who can partner with our Strategic Account Management teams. You will be responsible for supporting marketing strategy by creating campaigns to increase adoption, generate upsell opportunities, and ensure our customers are being served well.
You'll Get To:
- Support the growing Strategic Account Management teams across North America. This includes frequent alignment with the Regional Vice Presidents and Strategic Account Managers.
- Develop and maintain marketing programs from start to finish. Responsibilities include theme conceptualization, strategy development, content procurement, copywriting, scheduling, promotions, reporting, and evaluation. This can include webinars, live events, virtual events, direct mailers, digital, and ABM programs.
- Manage programs with our department-wide internal project management software. Monitor tasks, proactively address projects at risk, and communicate clearly and consistently.
- Develop and maintain a strong collaborative relationship with business partners which include, but are not limited to, Marketing Operations, Product Marketing, Events, Web, Product, and Creative.
- Analyze customer insights, consumer trends, market analysis, and marketing best practices. Then evaluate current efforts and make recommendations on how to adapt.
- Evaluate current Client Marketing programs and modify to be tailored to the specific needs of our Strategic Account Managers and customers.
- Support our Client Marketing region-specific field marketing plan. Plan and host online and offline events that deepen our existing customer relationships while supporting our customer adoption and upsell efforts. Responsibilities include, but are not limited to, venue sourcing, event logistics, external and internal promotion, day of management, and reporting.
- Participate in Quarterly Business Review meetings with teams you support. Present the Client Marketing plans, answer questions, and collect feedback from the Account Management Organization to ensure meeting pipeline goals.
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
Requirements
Years of Experience in Related Field: 5
Education: Bachelor's degree in Business, Marketing or a related field
Technical/Specialized Knowledge, Skills, and Abilities:
- Must be able to work independently with minimal supervision and guidance
- Proficient writing skills. Able to create emails, landing page copy, and program briefs.
- Strong understanding of current marketing concepts, strategy, and best practices
- Strong project management and organizational skills
- Knowledge of and experience with Salesforce or similar CRM system
- Knowledge of and experience using Marketo or other similar marketing automation platform
- Exhibit a high level of drive, enthusiasm, initiative, commitment, and professionalism
- Be a self-starter with solid organizational and planning skills
- Must be a team player and collaborate well across departments
- Bachelor's degree in Business, Marketing or a related field Other:
- Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-¬facing communications, including print, digital, and video assets
- Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels
- Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support
- Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
- Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
- Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
What we offer
Thrive at BlackLine Because You Are Joining:
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $98,000.00 - USD $139,500.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
