Salve is a composable iPaaS and master data management platform built for regulated industries — cannabis, CPG, nicotine, and beyond. We sit at the center of our clients’ tech stacks, integrating ERPs, POS systems, eCommerce platforms, and data warehouses into unified, compliant architectures. Our clients operate complex, multi-state businesses. They rely on Salve to make critical systems work together — and to ensure the data they depend on is accurate, consistent, and trustworthy.

About the Role:

We’re looking for a senior Forwardly Deployed Reporting Analyst to serve as a key client-facing partner for reporting, analytics, and data validation across Salve implementations. In this role, you’ll work directly with operators and executives to understand reporting needs, investigate data quality issues, define source-of-truth logic, and deliver clear, reliable analytics that support day-to-day decision-making.

This is a hybrid role by design: part analyst, part technical consultant, part client partner. One hour, you might be leading a client conversation about KPI definitions or reporting gaps; the next, you might be reconciling data across systems, validating transformations, building reporting logic, or troubleshooting discrepancies in the analytics layer.

You will be the face of Salve in many client-facing meetings, so exceptional English communication skills — both written and verbal — are essential. You should be articulate, confident, professional on camera, and comfortable engaging with both executive stakeholders and day-to-day operators.

Internally, you’ll work closely with Salve leadership and cross-functional teams, including the CTO and Head Engineer for technical direction, the Business Analyst on requirements, the Head of Customer Ops on client communication, and the CEO on roadmap and contractual changes. You’ll also collaborate with engineering and data teams to ensure reporting outputs are accurate, scalable, and aligned with client needs.

What You’ll Do:

Own client-facing reporting and analytics work across onboarding, implementation, ongoing delivery, and strategic planning

Translate business questions and operational goals into KPI definitions, reporting requirements, and analytics specifications

Perform analytical work across client environments, including data validation, source-of-truth reconciliation, KPI mapping, and BI/reporting setup within our analytics layer (Salve SOL/Snowflake)

Investigate discrepancies across ERP, POS, ecommerce, and compliance systems to identify root causes and restore trust in reporting

Partner with clients to define reporting logic, metrics, filters, and business rules in a way that is both accurate and operationally useful

Build and maintain client-specific reporting documentation, metric definitions, and data runbooks

Support QA and validation efforts for integrations by confirming downstream reporting accuracy and completeness

Surface patterns, edge cases, and reporting gaps that can inform internal improvements to the platform and product roadmap

Qualifications:

5+ years of experience in analytics, BI, solutions consulting, forwardly deployed analytics, or a similar client-facing technical role

Located within 2 hours of US Eastern Time, with reliable overlap during EST business hours

Exceptional English communication skills, written and verbal; this is a highly client-facing role with regular video calls

Strong analytical instincts; you notice when the numbers do not add up and investigate until they do

Experience working across operational systems and data platforms to reconcile, validate, and explain business-critical metrics

Comfortable leading client conversations, building trust with senior stakeholders, and translating ambiguity into structured reporting solutions

Familiarity with data modeling, transformations, and modern BI/reporting workflows

Self-directed and highly accountable; you can operate effectively without heavy process or detailed day-to-day oversight

Brings humility, professionalism, and a collaborative attitude that teammates and clients enjoy working with

Experience operating at a senior level, with the judgment to context-switch across clients, prioritize effectively, and push back on unclear or shifting requirements when necessary

Hands-on experience with Snowflake, dbt, Omni, Sigma, Looker, Metabase, or similar reporting and analytics tools

Great problem-solving skills, capable of architecting data solutions and workflows that meet the diverse needs of enterprise clients

Nice to Have's:

Experience working with ERP, POS, eCommerce, and retail data models

Experience in regulated industries such as cannabis, nicotine, alcohol, or pharma

Familiarity with compliance systems or Seed-to-Sale platforms

Background at a startup, consultancy, or similarly fast-moving environment where you wore multiple hats