At Great Gray we believe in – and are driven by – growth. In continually expanding and transforming retirement solutions through technology that streamlines, innovation that unlocks potential, and a mindset that reaches far beyond the status quo.

Growth that brings new efficiencies, new possibilities, new goals to our customers.

And to their customers.

From acting as a trustee for CITs, where we transcend oversight by working to ensure assets are not just managed but maximized, to delivering modern approaches like our onboarding tool BoardingPass®, we never stop looking for smart ways to innovate and grow our industry. And ultimately, bring greater value to those we serve.

Always listening, learning, applying new concepts on top of a long-standing reputation for fiduciary strength and expertise. Creating what’s next from a critical foundation of discipline and trust.

Empowering our industry, customers, and ourselves to grow confidently.

The Role

Great Gray is looking to add a Senior Product Analyst to our Product Management team to establish our product analytics function. You’ll be a thought partner to Product and UX – equally comfortable in a whiteboard session debating what problem to solve next as you are writing a query. You’ll work at the intersection of curiosity and rigor: helping the team ask better questions, defining what success looks like before anything ships, and measuring whether we actually got there. In doing so, you’ll play a foundational role in building the data-informed decision-making culture that will power Great Gray’s mission to transform the retirement investment industry.

Responsibilities

Partner with Product Managers and UX designers to frame problems worth solving — translating ambiguous product questions into structured analytical investigations that inform roadmap prioritization

Define and implement a product metrics culture: establish what "good" looks like across features and initiatives, and hold the team accountable to measuring what matters

Develop measurement plans for new features and initiatives before they ship — including baseline definitions, success criteria, and instrumentation requirements handed off to Engineering

Conduct deep-dive behavioral analyses to surface patterns, anomalies, and opportunities that identify new problems to solve or help design approaches to solve known problems

Design and analyze experiments (A/B tests, holdouts) to validate product hypotheses with statistical rigor

Build and maintain automated dashboards and reporting to monitor product health — shifting the team from reactive to proactive data use

Collaborate with Engineering on event tracking strategy and data quality — you're the person who catches gaps before they become blind spots

Present findings and recommendations to stakeholders at all levels with clarity and a point of view

Complete other related duties as assigned

Qualifications & Experience

Bachelor's degree and 5+ years of product analytics experience, preferably embedded on a product team

Track record of driving metric-led decision making on a product team — not just producing analyses, but demonstrably changing how a team prioritizes and ships

Experience partnering with Product and UX before solutions are defined: shaping how problems get framed, what success looks like, and what gets measured

Strong SQL skills and hands-on experience with product analytics and usability tools (Amplitude, Heap, Clarity, or similar)

Experience with data visualization tools (Looker, Power BI, Streamlit, or similar)

Has built something from scratch — a metrics framework, a tracking taxonomy, an analytics practice — in an early-stage or scaling company

Strong communicator who presents findings with a clear point of view

Ability to manage multiple high-priority initiatives in a fast-paced, dynamic environment

Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Driven, Collaboration.