Boulevard offers the fastest-growing client experience platform for appointment-based, self-care businesses. We’ve earned the trust of thousands of salons, spas, barbershops, medspas, and other self-care businesses across the nation by striving to give them the same incredible service and support they give their clients. Our innovative platform delivers personalized, enjoyable experiences with online appointment scheduling, seamless business management, marketing, and payments that are simple, elegant, and reliable.

Developed in collaboration with industry-leading owners and operators, our easy-to-use platform-as-a-service is carefully designed to drive revenue, automate workflows, and convert every visitor into a valuable, long-term client. By facilitating a better, more personalized client experience, we empower businesses to give their clients more of the magical moments that matter most.

As a venture-backed, fully remote startup based in Los Angeles, we are innovating at the intersection of beauty and technology. We are thoughtfully unapologetic about challenging the status quo in our pursuit to help people become the best version of themselves. We leverage technology, design, and style to unleash the untapped potential in all of us, drive real results, and improve the lives of our customers and the clients they serve. We’re just getting started.

We're looking for a Senior Product Data Analyst who can dig into the numbers and find the stories they're telling. You'll work hand-in-hand with our product, marketing, and leadership teams to figure out what makes our customers tick and how they actually use our products. Then you'll take those findings and turn them into insights that everyone can understand and act on.

This role reports to our Senior VP, Product and focuses on doing the detective work by diving deep into user behavior, building dashboards that actually make sense, and presenting discoveries in ways that help teams make smarter decisions. You'll be the person who helps Boulevard understand its customers better so we can build experiences they love and keep pushing the company forward.

If you're someone who gets excited about connecting dots in data and translating complex analysis into "aha!" moments for your colleagues, this could be a great fit.

What you'll do here:

Uncover key drivers of customer behavior and product adoption, translating findings into actionable recommendations to enhance engagement and growth

Manage the full cycle of iterative data exploration, including hypothesis setting, data cleansing, insight visualization, and action planning

Independently lead complex, strategic deep-dive analyses to identify opportunities to grow revenue, profitability, market penetration, customer retention, and sales productivity

Develop meaningful interpretations and recommendations that address business issues and drive action through engaging narratives and effective storytelling and visualization, adapting communication styles to suit different audiences

Build scalable, intuitive dashboards that empower teams and stakeholders to independently explore data and make informed strategic decisions

Serve as a trusted advisor who communicates impactful data stories, educating stakeholders and driving confident, data-backed decisions

Influence business strategy by anticipating trends and proactively evaluating initiatives, partnering with senior leadership to align data insights with company objectives

Act as a key consultant between the Data Analytics department and other business units, providing analytical support to ensure departments leverage data effectively in their operational strategies

What you'll need to thrive:

6+ years of experience in data analysis, business intelligence, or analytics, within vertical B2B SaaS or tech-enabled, high-growth startup environments

Strong proficiency with SQL and experience manipulating and analyzing complex datasets; familiarity with additional tools like Python or R is a plus

Experience working with product managers and leaders to develop analytical insight driven product roadmaps and market opportunities

SaaS product growth intuition with proven ability to translate data findings into actionable opportunities and tradeoffs

Expertise in building dashboards and visualizations using platforms such as Looker, Sigma, Tableau, Power BI, or similar

Experience working with CRM, support, and customer experience platforms

Deep understanding of SaaS products, product development processes, user experience, and customer behavior analysis

Proven ability to think strategically and drive business impact by delivering clear, actionable data storytelling and proactively partnering with cross-functional teams

High level of ownership with a demonstrated ability to manage projects end-to-end, identify opportunities, and navigate ambiguity

Excellent written and verbal communication skills with exceptional attention to detail and a commitment to delivering accurate, reliable analysis

Comfortable thriving in fast-paced, dynamic environments with multiple competing priorities and stakeholders