Stripe builds programmable financial services. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

About the team:

Strategy & Analytics (S&A) maximizes and accelerates Operations' ability to make Stripe work for our users. We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer term, high effort, high value strategic priorities. We take a data-driven approach that combines strategy and analytics to help Ops leaders solve their most complex and most important issues while also driving the business planning and operational cadence end-to-end, from strategy to goal-setting to execution.

What you’ll do:

In this role, you’ll be the go-to expert for your business area. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll also partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.

Responsibilities:

Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.

Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making

Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more

Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs

Support planning: support with forecasting/planning processes for Financial Crimes, including near/medium/long-term planning, to enable leadership to make strategic decisions

Minimum requirements:

5+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services

Outstanding analytical ability, expert in SQL and understanding of data relationships

Outstanding communication, presentation skills & stakeholder management skills

Experience working in or with Operations, Support, Risk, Trust & Safety, Financial Crimes, or Financial Services

Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data

Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

Preferred qualifications:

• Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting)

Structured problem solving skills, combined with strong business acumen.

Experience with Tableau